Thanks so much for the quick and professional service with our hot water system.  I've had several plumbers look at this to no avail, either suggesting a new HWS which just didn't make sense to me given the problem, or never hearing from them again.  Yours is by far the best trades service we've experienced in a very long time and I wanted to let you know we noticed and are extremely impressed and grateful.  Being nice on the phone, attending to the job so quickly and even a professional invoice delivered promptly, all simple things done well which are sadly rare.

Melinda, Upper Coomera